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Privacy Policy

Comprehensive Care Solutions Inc. ("Company," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, aicahealth.ai (the "Site") and interact with our enterprise AI-enhanced care platform, AICA (the "Service").

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By using the Site and Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

 

We collect information to operate, improve, and market our services, communicate with users, and comply with legal obligations.

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a. Personal Information

 

We may collect personal information including:

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  • Name

  • Email address

  • Phone number

  • Job title and organization

  • Mailing address

  • Professional credentials or affiliations

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b. Usage Data

 

We automatically collect certain data when you interact with our Site:

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  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent

  • Referral URLs

  • Interaction patterns​

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c. Health-Related Data

 

AICA may process de-identified or anonymized healthcare data for analytical and product improvement purposes. We do not collect or process Protected Health Information (PHI) via the Site unless explicitly authorized and in compliance with HIPAA.

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2. How We Use Information

 

We use collected data to:

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  • Deliver and improve the AICA platform

  • Respond to inquiries and provide support

  • Analyze usage trends and optimize performance

  • Comply with legal and regulatory obligations

  • Communicate updates, offers, and educational content

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3. Sharing of Information

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We may share your information under the following circumstances:

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  • Service Providers: With vendors who support operations (e.g., hosting, analytics, marketing).

  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In connection with mergers, acquisitions, or asset sales.

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We do not sell personal information, including sensitive data, to third parties.

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4. Data Security

 

We implement administrative, physical, and technical safeguards to protect your data, including:

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  • Encryption at rest and in transit

  • Role-based access controls

  • Secure data centers

  • Regular risk assessments and audits 

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Despite these measures, no system is 100% secure. We encourage users to take precautions when sharing information online.

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5. Your Rights and Choices

 

If you are a California resident, you have rights under the CCPA/CPRA, including:

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  • Right to Know: What personal data we collect and how it's used

  • Right to Delete: Request deletion of your personal data

  • Right to Correct: Fix inaccuracies in your data

  • Right to Opt-Out: Prevent sale or sharing of personal data

  • Right to Limit Use of Sensitive Data

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To exercise these rights, email us at privacy@ccsmgmt.com

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6. Cookies and Tracking Technologies

 

We use cookies and similar technologies to:

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  • Remember user preferences

  • Analyze traffic and usage

  • Deliver targeted advertisements

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You can manage cookie settings via your browser or opt out of tracking via Global Privacy Control.

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7. HIPAA Compliance

 

If AICA processes PHI on behalf of covered entities, we do so under a Business Associate Agreement (BAA) and in full compliance with HIPAA’s Privacy, Security, and Breach Notification Rules.

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Our website does not collect PHI unless explicitly authorized and protected by encryption and access controls.

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8. Children's Privacy

 

Our Site and Service are not intended for individuals under 18. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.

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9. International Data Transfers

 

If you access our Site from outside the U.S., your data may be transferred to and processed in the U.S. By using the Site, you consent to this transfer.

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10. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated Effective Date. We encourage you to review it regularly.

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11. Contact Us

 

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

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Comprehensive Care Solutions, Inc. 
101 Academy, Suite #100
Irvine, CA 92617
Email: info@ccsmgmt.com

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Effective Date: September 19, 2025

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